Checking TCP/IP name resolution in NRPC
If checking connectivity using an IP address appears to work, you need to check name-to-IP-address resolution. Name-to-IP address resolution within an organization's private network space usually takes one of two forms: locally stored hosts files or the Domain Name System (DNS). WINS Name Resolution or LMHOSTS resolution are not supported by Lotus Notes/Domino.

1. Check for illegal characters in the hosts file.

2. Look at the Server document and determine if the first part of the server's fully qualified domain name (FQDN) in the TCP/IP port's Net Address field is the same as the server's common name. For example:
3. If the Server document has changed recently, restart the server in order for the changes to take effect.

After you finish checking name resolution, see the topic Checking a TCP/IP network pathway.

See also